Care You Can Trust

First Choice In-Home Care provides personalized care services and assistance with day-to-day activities

Covid-19 Safety Protocols

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COVID-19 Health and Safety Requirements for Clients

Click here for our safety protocols guide

First Choice In-Home Care provides compassionate support and personalized care services in the comfort of your own home and in your community. We'll work with you to understand your specialized needs and then establish personalized services tailored specifically to your age, physical condition or cognitive abilities. We can assist those recovering from illness, injury or surgery, living with a chronic disability or navigating the natural process of aging. We are able to provide personal care, homemaking, respite, companion and many other care services in your home, at the hospital, within a permanent or temporary care facility and other places of residence.

Our organization was founded with a strong focus developing personalized in-home care plans with families and individuals navigating the world developmental disabilities and special needs. We have experience matching out Clients with Caregivers who possess population specific certifications in order to best assist those they are tasks with servicing.

If you or a loved one with disability or special need would benefit from the help of a certified, population specific, attendant, we are here to help.

[fa icon="plus-square"] What Makes First Choice In-Home Care Different?

We are uniquely different than most home care agencies in that we are contracted with City of Seattle Aging and Disability Services, Pierce County Community Connections Aging and Disability Resource and Snohomish County Aging and Disabilities Division. As a contracted home care agency we are required to maintain the highest standards for in-home care and we are audited three times each year to ensure we are in compliance with all Department of Social and Health Services and Department of Health requirements.

[fa icon="plus-square"] What type of tasks do your Nursing Assistants and Home Care Aides perform?

Our team members provide non-medical activities of daily living tasks that an individual cannot safely or confidently do on their own. Here are some examples:

Daily Personal Care: Assistance with bathing, dressing, grooming, eating, toileting, ambulating, transfers, positioning, exercise, and reminding of and assisting in medication.

Overnight Care: to ensure your loved one is safe and protected and their overnight needs are being met.

Household Tasks: Meal preparation, light housekeeping, laundry, shopping, pet care, and errands as needed. If pre-arranged, your caregiver can provide transportation, companionship, and assistance with meetings, appointments, or other outings.

Companionship and Transportation: Provides a listening ear, cheerful conversation, and a caring heart while working around the house, escorting and driving on trips to the doctor, hairdresser, house of worship, the home of a friend, or recreational outings.

Post-Hospitalization: When your loved one needs extra help while recovering.

Mentorship: For young adults and minors who are in the process of developing their independence.

Community Involvement: When your loved one just needs to get our and experience our community.

Family Respite: Fill in for a regular caregiver when they are unable to work due to illness, vacation, or simply the need to take a break.

[fa icon="plus-square"] What hours do care providers work and what is the minimum length of work shift?

Our Nursing Assistants and Home Care Aides are available 24 hours per day, seven days per week. We make every effort to develop a work shift scheduled that works for you. Generally, work shifts lengths are a minimum of 3-4 hours, but work shifts as short as one hour can be arranged.

[fa icon="plus-square"] How are First Choice In-Home Care Home Care Aides and Nursing Assistants screened prior to hiring?

We complete three background checks on all employees, consisting first of the Washington State Patrol Background, Department of Social and Health Services Date of Birth Background Check and the FBI Fingerprint based Background Check. We have contracted with IdentoGO MorphoTrust Fingerprinting Services and have in in-house FBI Fingerprinting site in our office. All employees prior work history is reviewed as well as all Department of Health credentials and personal and professional references. We employ over 1,000 professional Nursing Assistants and Home Care Aides

[fa icon="plus-square"] How are First Choice In-Home Care Home Care Aides and Nursing Assistants Trained?

All care provides complete five hours of Orientation and Safety Training, followed by one to two hours of client specific Plan of Care review. Many of our employees have previously completed Nursing Assistant Certification Training for accredited institutions and for these individuals we review and confirm written and skills competency prior to hire. Many of our employees complete 70 hours of Home Care Aide Certification Training in our in-house training facility. These individuals are then required to complete the Department of Health Home Care Aide Certification Exam, which is complete in our in-house Prometric Testing Facility. All employees are required to complete 12 hours of continuing education each year to maintain the employment eligibility and we provide additional training opportunities for our staff such as Crisis Prevention and Intervention training to provide our staff with the knowledge and tools needed when providing care to individuals with challenging behaviors.

[fa icon="plus-square"] How do I get services started with First Choice In-Home Care?

We make this process as easy as possible, but some paperwork is involved. We start with a free in-home care assessment to determine your needs and expectations. The assessment generally takes between 1 and 3 hours and once completed and agreed to; we begin the process of matching your needs and expectations to the skills and abilities of our available staff members. The process of placing a home care aide or nursing assistant with you can take as little as a few hours to up to three or more days depending upon care needs. It all starts with a telephone call to us at 1-877-747-5090.

[fa icon="plus-square"] How do I pay for the services I receive?

Once we’ve agreed to a plan of care and work schedule, you will be billed for each ¼ hour your home care aide or nursing assistant works. We track service hours using our Electronic Timekeeping System, where the care provider calls in from your home telephone (if available) to start their work shift and to end their work shift. Invoicing can be structured as weekly, bi-monthly or monthly. You’ll receive the invoice including a copy of the timekeeping record and all invoices are due upon receipt.

[fa icon="plus-square"] How can I find out if I qualify to receive Medicaid services through the State of Washington’s Department of Social and Health Services?

You will need to contact the Washington State Department of Social and Health Services. The link below provides a helpful guide containing contact information for the following: Local services for people 60 and older, people under 60, adults who need Medicaid or other state funding, and people living with a Developmental Disability. https://www.dshs.wa.gov/altsa/home-and-community-services/who-contact-find-local-services

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Care You Can Trust

Covid-19 Safety Protocols

COVID-19 Health and Safety Requirements for Clients

Providing in-home personalized care services & assistance throughout Washington State

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