Our goal is to be able to immediately respond to your needs 24 hours per day, 7 seven days per week.
 
To do this, you need to know who to contact to get your questions answered as quickly as possible.
 
If you have a question about your assigned home care aide or need any assistance with the services you are receiving, we want to hear from you. Please use the listing below to identify your assigned Supervisor and their applicable contact information: Note: Our Client Assignments are based on the First Letter of your (the Client’s) last name.
 
King and Snohomish County Client Services Staff
 
Name
Position
Caseload Assignment
Phone
Email
Carleen Pierson
Home Care Manager
Not Assigned
425-747-5000
Tess Appert
Home Care Manager
Not Assigned
425-747-5000
Demi Solomon
Home Care Manager
Not Assigned
425-747-5000
TEAM 1
Angela Gaviglio
Sr. Direct Care Supervisor
Mars-Moa
425-747-5000
Renee Hazelton
Direct Care Supervisor
Unassigned
425-747-5000
Nicole Redemann
Direct Care Supervisor
Pec-Rot
425-747-5000
Danielle Mertens
Direct Care Supervisor
Homc-King
425-747-5000
Samuel Palacio
Direct Care Supervisor
Van-Z
425-747-5000
TEAM 2
Laura Salish/div>
Sr. Direct Care Supervisor
Mor-Peb
425-747-5000
Andrew Sharp
Direct Care Supervisor
Bor-Coo
425-747-5000
Mary Patalano
Direct Care Supervisor
Rou-Stee
425-747-5000
Taylor Dukes
Direct Care Supervisor
Ek-Gon
425-747-5000
Elisha Miller
Direct Care Supervisor
A-Boa
425-747-5000
TEAM 3
Shannon Bereiter
Sr. Direct Care Supervisor
Cop-Ei
425-747-5000
Amber Hunter
Direct Care Supervisor
Goo-Homb
425-747-5000
May Shabazz
Direct Care Supervisor
Klip-Marr
425-747-5000
Lauren Mauldren
Direct Care Supervisor
Stef-U
425-747-5000
Karen Johnson
Direct Care Supervisor
Unassigned
425-747-5000
 
 
Pierce County Client Services Staff
 
Name
Position
Caseload Assignment
Phone
Email
Carleen Pierson
Home Care Manager
Not Assigned
253-926-2230
Tess Appert
Home Care Manager
Not Assigned
253-926-2230
Demi Solomon
Home Care Manager
Not Assigned
253-926-2230
TEAM 4
Andrea Anderson
Sr. Direct Care Supervisor
Port-Ste
253-926-2230
Julia White
Direct Care Supervisor
Hei-L
253-926-2230
Dasha Schafer
Direct Care Supervisor
M-Porc
253-926-2230
Sarah Henderson
Direct Care Supervisor
Stev-Z
253-926-2230
TEAM 5
Shea Hetrick
Sr. Direct Care Supervisor
Chan-E
253-926-2230
Erin Black
Direct Care Supervisor
F-Ha
253-926-2230
Bryce Bower
Direct Care Supervisor
A-Chan
253-926-2230
Brielle Copodonna
Direct Care Supervisor
Unassigned
253-926-2230
 
Our Office Hours are Monday through Friday from 8:30am to 5:00pm. If you are calling during office hours please always ask to speak with your Assigned Direct Care Supervisor or your Assigned Back-Up Direct Care Supervisor.
 
After-Hours Non-Emergency Calls: If you are calling After-Hours and your call is not an emergency regarding your care services, please enter the Telephone Extension Number of your Direct Care Supervisor and leave a detailed voice message and your call will be returned the next business day.
 
After-Hours EMERGENCY Calls: If you are calling After-Hours and your call is a non-medical emergency, please contact us at 1-877-747-5090 and at the prompt you will be directed to "Press 1" for emergency contact. You will be connected to our After-Hours Answering Service who will then connect you to the assigned After-Hours Direct Care Supervisor.
 
Please note that if your After-Hours telephone call is regarding a Medical Emergency, please call 911 Emergency Services before contacting First Choice In-Home Care.
 
If you are unable to contact your assigned Direct Care Supervisor, please contact one of the following members of our Client Services Management Team (above).